Terms And Conditions

VWC Group Pty Ltd trading as Vicky Wren Consulting
ABN 35 680 125 722

By purchasing any service from Vicky Wren Consulting, you agree to the following terms.

1. The Service

Vicky Wren Consulting provides strategic financial advisory and consulting services to founder-led businesses. The specific scope, deliverables, and duration of each engagement are outlined at the point of purchase or in a separate Letter of Engagement provided prior to commencement.

2. What the Service Does Not Include

All services provided by Vicky Wren Consulting are advisory and educational in nature. Services do not include:

  • Preparation or lodgement of tax returns or Business Activity Statements

  • Taxation advice or tax planning services

  • Financial product advice as regulated under the Corporations Act 2001 (Cth)

  • Bookkeeping, accounting compliance, or audit services

  • Acting as a registered tax agent or BAS agent

Vicky Wren Consulting is not a registered tax agent or BAS agent. All information provided is general in nature. You are encouraged to consult a registered professional before making financial, tax, or business decisions based on insights provided during any engagement.

3. Investment 

The total investment and payment terms for each engagement are outlined at the point of purchase. Where a payment plan is offered, payments are processed automatically on the schedule agreed at checkout. In the event of a failed payment, you will be notified and given 7 days to resolve the issue before access to the engagement is paused.

4. Refund Policy 

All fees are non-refundable once work has commenced on your engagement, except as required by Australian Consumer Law.

If you need to cancel before work has commenced, please contact us at hello@vickywren.com.au and we will discuss your options.

5. Your Responsibilities 

To allow the work to proceed you agree to:

  • Provide timely access to any financial data, systems, or information reasonably required to deliver the service

  • Ensure all information provided is accurate and complete to the best of your knowledge

  • Seek independent professional advice before acting on any insights or recommendations provided

The quality of the work depends on the quality of the information provided. Vicky Wren Consulting is not responsible for errors arising from incomplete or inaccurate data.

6. Confidentiality 

Vicky Wren Consulting will not disclose any information you identify as confidential to any third party. This obligation continues after the engagement ends.

7. Intellectual Property

All frameworks, materials, templates, and resources provided during any engagement remain the property of Vicky Wren Consulting. You may use insights and materials provided for your own internal business purposes. You may not reproduce, distribute, or commercialise any materials without prior written consent.

8. Liability 

Nothing in these terms excludes liability for death, personal injury caused by negligence, fraud, or any matter where exclusion of liability is prohibited by law.

Subject to the above, Vicky Wren Consulting's total liability in connection with any engagement is limited to the total amount paid by you for that engagement.

Vicky Wren Consulting is not liable for any indirect or consequential loss including loss of profit, loss of business, or consequential compensation of any kind.

All decisions made based on insights provided during any engagement are made at your own risk and discretion.

9. Governing Law

These terms are governed by the laws of Western Australia. Any disputes are subject to the exclusive jurisdiction of the courts of Western Australia.

10. Acceptance

By completing your purchase you confirm that you have read, understood, and agree to these terms.